ed999 Terms & Conditions

ed999 is an online gaming platform that provides cricket betting, live casino, slots, and other gaming services for users in Bangladesh. These terms and conditions govern the relationship between ed999 and its users.

In this document, "platform", "site", or "service" refers to all of ed999's websites, mobile versions, and related digital services. "User", "you", or "member" refers to any person who has registered on ed999 or is using the service.

These terms have been drafted in Bengali and apply to the Bangladesh market. In the event of any linguistic ambiguity, the Bengali version shall be considered final.

The following conditions must be met to open an account and play games on ed999:

• You must be at least 21 (twenty-one) years old. This platform is only for those aged 21 or above.
• You must be a legal resident of Bangladesh or be accessing the service from Bangladesh.
• You must have an active bKash, Nagad, Rocket, or Upay mobile banking account.
• You must be mentally capable and legally competent to enter into a contract.
• You must not be acting on behalf of any person or entity on a prohibited list.

ed999 may request an identity document or other paperwork for age verification at any time. Failure to provide documents may result in temporary suspension of the account.

3.1 Single Account Policy

Each individual may open only one account on ed999. If the same person operates multiple accounts, all accounts will be closed and all deposits and bonuses may be forfeited.

3.2 Accuracy of Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false information may result in account cancellation.

3.3 Account Security

It is your responsibility to keep your username and password strictly confidential. You are responsible for all activity that takes place through your account. If you notice any suspicious activity, notify the ed999 support team immediately.

3.4 Identity Verification

ed999 follows a KYC (Know Your Customer) policy. Before large transactions or withdrawals, you may be required to verify your identity document (national ID card or passport) and mobile number.

4.1 Accepted Payment Methods

Only the following mobile banking methods are accepted for depositing and withdrawing funds on ed999:

• bKash — Bangladesh's most popular mobile financial service
• Nagad — Mobile financial service of Bangladesh Post Office
• Rocket — Mobile banking service of Dutch-Bangla Bank
• Upay — Mobile financial service of UCB Bank

4.2 Minimum Transaction Limits

The minimum deposit amount across all methods is ৳500 and the minimum withdrawal amount is ৳500.

4.3 Withdrawal Timeframe

Approved withdrawals are generally processed within 15 minutes to 2 hours. Processing time may be longer if verification is required.

4.4 Source of Funds

You must ensure that all funds deposited into your account come from entirely legitimate sources. In cases of suspicious transactions, ed999 may request additional documentation or place the transaction on hold.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to bonuses. Wagering is calculated only on the bonus amount, not on the deposit plus bonus. Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before the bonus can be withdrawn.

5.3 Bonus Usage Rules

• A bonus may only be usable on specific games.
• Multiple bonuses cannot be claimed at the same time.
• Funds earned from a bonus cannot be withdrawn until the wagering requirement has been completed.
• If any bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Sharing promo codes or bonuses with others is prohibited.

5.4 VIP Program

ed999's VIP program has three tiers: Bronze (weekly cashback up to 0.4%), Silver (weekly cashback up to 0.8%), and Gold (weekly cashback up to 1.2%). You can gradually advance to higher tiers through regular play.

5.5 Bonus Changes

ed999 reserves the right to modify, suspend, or cancel any bonus offer at any time. Previous terms will continue to apply to any bonus already in progress before a change takes effect.

6.1 Fair Play Policy

ed999 is committed to fair play. All games on the platform are developed by reliable technology providers and are secured through SSL encryption.

6.2 Technical Errors

If a technical error or system failure results in an abnormal outcome, ed999 reserves the right to void those bets and return the amount wagered.

6.3 Game Continuity

If a connection is lost, the outcome of a live game will be determined according to the data stored on the server. ed999 is not responsible for losses caused by internet issues.

6.4 Sports Betting

Specific rules apply to cricket and other sports betting. If a match is cancelled or an abnormal situation occurs on the field, the matter will be settled in accordance with standard betting rules.

The following activities are strictly prohibited on ed999:

• Playing games through bots, automated scripts, or artificial intelligence.
• Using another person's account or placing bets on someone else's behalf.
• Abusing the bonus system — creating multiple accounts from the same household or device to claim bonuses.
• Using the platform for money laundering or illegal financial transactions.
• Threatening, harassing, or defrauding other users.
• Attempting to hack the platform's software or security systems.
• Any coordinated activity with other members intended to harm the platform.

Violating these prohibitions may result in immediate account closure, forfeiture of all balances, and legal action where necessary.

8.1 Closure at User's Request

You may request to close your account at any time by contacting the support chat or reaching out to [email protected]. Any remaining valid balance is withdrawable before closure.

8.2 Closure by ed999

ed999 may suspend or close an account in the following circumstances:

• Violation of any provision of these terms.
• Registration using false information.
• Suspicious or fraudulent activity.
• Failure to pass age verification.
• Extended period of account inactivity.

8.3 Inactive Accounts

An account with no activity for 12 consecutive months will be considered inactive. Balances in inactive accounts will be held in accordance with the applicable policy.

ed999 places the highest importance on responsible gaming. We believe gaming is for entertainment, not for solving financial problems.

• You can set your own deposit limits.
• A self-exclusion feature is available to temporarily suspend your account for a set period if needed.
• If signs of gaming addiction appear, seek help immediately.
• This platform is only for those aged 21 or above.

For more information, visit our Responsible Gaming page.

The way your personal information is collected, stored, and used is described in detail in ed999's privacy policy. By agreeing to these terms, you are also giving consent to the privacy policy.

• Your information will only be used for service improvement, verification, and legal purposes.
• Your information is not sold to third parties.
• Requests to correct or delete your information can be sent to [email protected].

For more details, visit the Privacy Policy page.

ed999 will not be liable for the following:

• Losses caused by internet disconnection.
• Losses resulting from third-party hacking or cyber attacks, where they occur despite ed999 having taken reasonable security measures.
• Account information being exposed due to the user's own negligence or lack of security.
• Force majeure — service interruptions due to natural disasters, power outages, or government directives.
• Financial losses resulting from game outcomes or gambling decisions.

ed999's total liability shall in no case exceed the amount of the relevant transaction.

ed999 reserves the right to modify these terms and conditions at any time. For significant changes, users will be notified via email or platform notification.

Continued use of the platform after changes have been made will be considered acceptance of the new terms. If you do not agree to the new terms, you may request to close your account.

For any questions or complaints related to these terms and conditions, please contact our support team:

[email protected]
24/7 Live Chat — via the chat button on the platform